Refund policy

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return or exchange. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and free of any stains, scents, visible wear, etc. Please contact us for any return questions at info@prathertees.com.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on clearance items.

Exchanges
To start an exchange, please contact us at info@prathertees.com. In most scenarios, a return label will be provided for you to print. If you do not have access to a printer you will be responsible for purchasing your own label, with tracking to send back. Misplaced items sent back without any tracking information cannot be exchanged.

Refunds
We will notify you once we’ve received and inspected your return. If approved, you’ll be issued an exchange per your request or a refund for the purchase amount, minus any shipping costs incurred by us. All refunds and exchanges are evaluated on a case-by-case basis.